PRIVACY POLICY

Last updated September 7, 2022

Information We Collect

We may collect information directly from you, automatically through your use of our site, TumbleChicks.com (our Site), and from third parties. We may combine all of information we collect about you from these various sources.

  • Information we collect directly from you. Depending on how you use our Site, you may provide us with certain information that can identify you as an individual, such as your name, email address, phone number, credit or debit card information and shipping or billing address (collectively, “Personal Information”). We will also collect any other information that you choose to provide to us through our Site (e.g., contents of messages you send to us through our Site).
  • Content that you provide. You may upload comments, reviews, graphics, photos or other materials to the Site (“content”). If you post content on our Site, the content (e.g., t-shirt designs or photos submitted as part of a contest), as well as other information (e.g., user name or profile picture), may be available to all visitors to our Site, and we cannot prevent such content or information from being used in a manner that may violate this policy, the law, or your personal privacy.
  • Information we collect about you from third parties. We may collect information about you from third parties. For example, we may collect demographics information from public sources and from third-party data and analytics companies. In addition, we may collect information about you from other Tumble Chicks  users (e.g., if one user ships a package to another user).
  • Information we collect automatically through your use of our Site. We may automatically collect information about your use of our Site and your orders, including but not limited to your Internet protocol (“IP”) address; the type of web browser you are using; the website that led you to our Site; the website you visit after leaving our Site; the pages you view on our Site; the dates and times you access our Site; and information about any orders you place, such as your order identification number, items ordered and the cost of your order.

How we use your information

Tumble Chicks may use your information, including personal information and/or content, for the following purposes:
  • Providing our services. To facilitate your orders and administer your account; to respond to your questions or requests; to provide you with news or other information we think may interest you; to communicate with you about your account, orders or use of our Site or for other informational purposes; to improve our services; and for other account or customer support-related purposes. Please note that we use your email address to save and identify your products designs on our Site, and so please be aware that your designs can be viewed on the Site by anyone who enters your email address.
  • Marketing and advertising. To provide you with special offers, product information and other marketing or promotional communications from Tumble Chicks. We may provide marketing or advertising to you in a variety of ways, including through our Site, via email, by text, or by chat.
  • Research and analytics. To analyze how customers use our Site, services and products; to analyze how customers interact with marketing or other communications we send to them; and for other research, analytical and statistical purposes. This research may include creating profiles to help us analyze or predict your personal preferences or interests for marketing purposes.
  • Protecting rights and interests. To investigate, protect or defend the rights, safety or property of Tumble Chicks, our customers or the public; to investigate or enforce perceived violations of our policies; as evidence in litigation in which we are involved; and for fraud protection and credit risk reduction purposes.

How we share your information

Tumble Chicks may share your information, including Personal Information and/or Content, with the following types of third parties:

  • Service providers.  Tumble Chicks  may share your information with third-party service providers, vendors, agents, contractors or others who perform functions on our behalf. For example, we may use service providers to process your orders, deliver packages or send mail. We will obtain consent for such sharing with service providers where legally required. We enter into written agreements with these third-party service providers requiring them to provide the same level of protection for your Personal Information as provided under this Policy and limiting their use of your Personal Information to the specified services provided on our behalf.
  • Corporate affiliates. Tumble Chicks may share your information with any current or future parent company, affiliate or subsidiary.
  • Protecting rights and interests.  Tumble Chicks may share your information with law enforcement agencies and others as we deem appropriate to investigate, protect or defend the rights, safety or property of Tumble Chicks, our customers or the public; to investigate or enforce perceived violations of our policies; as evidence in litigation in which we are involved; and for fraud protection and credit risk reduction purposes.
  • Sale or acquisition of assets.  Tumble Chicks may share your information if we become involved in a transaction involving the sale of our assets, such as a merger or acquisition. The surviving entity may use your information pursuant to its own privacy policies, which may be different from this Policy.
  • Legal compliance.  Tumble Chicks may share your information to comply with laws, regulations, legal process (e.g., a warrant or subpoena) or guidance; and to respond to governmental requests (e.g., requests from a regulator).
  • Aggregate or anonymous information.  Tumble Chicks may share anonymized or aggregated information about Tumble Chicks users to third parties without restriction. For example, we may share anonymized or aggregated information to inform a third party’s decision on whether to place advertisements on our Site or on other websites. These companies may use such information about your visits to the Site and other websites to provide advertisements on the Site and other websites.
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Cookies and other tracking mechanisms

We may automatically collect information about you through the use of common information-gathering tools, as well as new tracking technologies that develop as technology evolves. The tools that we or our service providers may use to track you include the following:

  • Cookies. A cookie is a small string of text that a website can send to your browser to help the website remember and customize your visit. For example, we use cookies to help us to tailor our Site to you, remember your orders, keep you logged into your account, and compile statistics about Site usage. With most Internet browsers or other software, you can erase cookies from your computer hard drive, block or disable cookies or receive a warning before a cookie is stored. Please refer to your browser instructions to learn more about these functions. If you reject cookies, functionality of the Site may be limited, and you may not be able to take advantage of many of the Site’s features (e.g., you may not be able to stay logged into your account).
  • Web beacons/clear GIFs. Clear graphics interchange format images (“GIFs”) are tiny graphics with a unique identifier, similar in function to cookies, that are embedded invisibly on web pages or in emails. We or our service providers may use clear GIFs (also known as web beacons, web bugs or pixel tags) in connection with our Site to track the activities of visitors to our Site, help us manage content and compile statistics about usage of our Site. We or our service providers may also use clear GIFs in emails to our users, to help us track email response rates, identify when our emails are viewed and track whether our emails are forwarded.
  • LSOs. We may also use local storage objects (“LSOs”) to store your Site preferences and to personalize your visit. LSOs are different from browser cookies because of the amount and type of data stored. Typically, you cannot control, delete or disable the acceptance of LSOs through your web browser. We may use applications, servers and other technology provided by third-party companies, such as Google Analytics, to help us improve our Site, performance and user experiences. These entities may use cookies and information-gathering tools, such as web beacons or LSOs, to perform their services.
  • Communications from Tumble Chicks. We may send periodic promotional or informational emails to you, about Tumble Chicks and other third-party information and offers. In the event you do not wish to receive such emails from Tumble Chicks , you may opt out of such communications by following the opt-out instructions contained within the body of any email message you receive or by requesting that you no longer receive communications from us. It may take us up to ten (10) business days to process your opt out request. Even if you have opted out of receiving marketing and promotional emails from us, we may still send you transactional emails, such as emails about your account or the services you have requested from us.

 

Children’s privacy

Our Site is not targeted to children under thirteen (13) years of age and we do not knowingly collect Personal Information from children under 13. If we discover that we have inadvertently collected personal information from a child under 13, we will promptly take measures to delete that personal information from our systems. 

External links

Our Site may contain links to other websites. Your use of an external website is subject to and governed by the terms and policies of that website. Tumble Chicks  is not responsible for the privacy practices of such other websites. We encourage our users to read the privacy statements of each and every website they visit.
 

Security

We have implemented technical and organizational measures, appropriate to the risk, to protect your information against accidental or unlawful destruction, loss or alteration and unauthorized disclosure or access. For example, we limit internal access to our servers and have physical, electronic, and administrative safeguards in place that are designed to protect your information. However, the transmission of information via the Internet is not completely secure, and we cannot guarantee the security of information transmitted through our Site. We cannot ensure or warrant the security of any such information, and you provide such information at your own risk.

You can also take steps to help protect your information. For example, if you have an account with us, you should take steps to protect against unauthorized access to your account by, among other things, choosing a robust password that nobody else knows or can easily guess and keeping your log-in and password private.

Data Retention

We retain your personal information, if provided by you through our Site, for as long as your inquiry is active (as determined by us) and for a reasonable time thereafter, or if applicable, for as long as you remain on our marketing list. We also may retain your personal information for a longer period of time on the basis of our legitimate interests in providing our services to you or as necessary to comply with our tax and legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your personal information, we may continue to retain and use aggregated or anonymous data previously collected so that it can no longer be used for personal identification and/or anonymize or aggregate your personal information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.

Changes to this Policy

This Policy was last updated as of the “Last Modified” date above. Tumble Chicks may modify this policy at any time and will post any updates to our site. We therefore encourage you to review this page frequently for any changes.
 

Contacting Us

Tumble Chicks
6517 Ashwood Dr.
Arlington, TX 76016
817-247-8273